AfterShip

Singapore, Singapore · ≈450 employees · aftership.com

AfterShip is a global B2B SaaS platform founded in 2012, specializing in post-purchase automation solutions for the eCommerce sector. Headquartered in Hong Kong, with offices in multiple cities worldwide, AfterShip helps over 17,000 businesses enhance their customer experience from cart to door. The company has raised over $67 million in funding and employs around 300 to 450 people. AfterShip offers a comprehensive suite of services, including shipment tracking, returns management, multi-carrier shipping, email and SMS marketing automation, shipment insurance, carbon footprint calculation, estimated delivery date prediction, and tools for product reviews and discovery. These solutions streamline the customer journey, reduce inquiries about order status, and boost sales and repurchase rates. AfterShip integrates with major eCommerce platforms and serves a diverse range of omnichannel retailers and direct-to-consumer brands, aiming to improve customer experience and operational efficiency through automation.