Birdeye

Palo Alto, California, USA · ≈990 employees · birdeye.com

Birdeye is a leading digital customer experience solution designed for multi-location brands across various industries, including healthcare, retail, hospitality, and automotive. Founded in 2012 by Naveen and Neeraj Gupta, the company is headquartered in Palo Alto, California, and has a global presence with offices in several countries. Birdeye serves over 100,000 businesses, helping them increase leads, foot traffic, and revenue while managing costs effectively. The company offers an all-in-one Experience Marketing platform that includes reputation management, customer engagement, marketing automation, and data insights. Key features include review monitoring, customer messaging, local SEO optimization, and real-time analytics. Birdeye's AI-driven tools support businesses in managing the complete customer lifecycle, from acquisition to retention, ensuring a seamless experience across digital channels. With a strong focus on customer satisfaction, Birdeye is recognized as one of the top platforms in its field.

Information Technology & Services

Also: online reputation software · social media software · listing management software · local seo software · review management · digital customer messaging · webchat · referral software · customer advocacy software · survey software · customer feedback software · customer experience management

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Birdeye

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