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Botcopy is a Santa Monica-based company that provides an AI-powered customer and citizen experience platform. Founded in 2017, it specializes in integrating Google Cloud’s Contact Center AI and Dialogflow into high-traffic websites and mobile apps for enterprise and public sector organizations. As a trusted Google Cloud partner, Botcopy focuses on creating secure, scalable, and ADA-compliant conversational experiences. The company offers a cloud-based SaaS platform with a range of customizable tools for building and managing conversational AI. Key features include a brand-aligned web chat interface, seamless AI-to-human handoff, no-code intent refinement, and support for multiple AI agents. Botcopy's solutions are designed for various sectors, including healthcare, education, e-commerce, and government, helping clients enhance customer engagement and streamline operations. Notable clients include Century 21, Riot Games, and NYU.