CareMessage

San Francisco, California, USA · ≈65 employees · caremessage.org

CareMessage is a technology non-profit based in San Francisco, California, founded in 2012. The organization operates the largest patient engagement platform tailored for low-income and underserved populations in the United States. Utilizing its proprietary Health Equity Engine™, CareMessage offers a HIPAA-compliant, cloud-based solution that centralizes healthcare communication to enhance clinical outcomes and increase access to care. The core service of CareMessage is its patient engagement platform, which features SMS text messaging, bi-directional messaging, appointment reminders, health education, and care management tools. The platform has reached over 20 million patients and collaborates with over 400 safety-net organizations across 43 states. CareMessage focuses on serving community health centers, free clinics, public health departments, and health plans that cater to low-income populations, aiming to improve patient experience and health literacy while reducing operational costs.