ChatLabs

New York, New York, USA · ≈39 employees · chatlabs.com

ChatLabs is a New York-based AI-powered social commerce platform founded in 2020. The company specializes in converting social media traffic from luxury and premium brands into measurable revenue. It transforms brand websites into personalized, adaptive exploration journeys that enhance user engagement and drive sales. The platform offers a range of services, including an AI-powered Social Experience Platform that analyzes user intent and browsing history to create hyper-personalized shopping experiences. It features dynamic content generation, AI product photography, and tools for building social commerce funnels. ChatLabs also integrates with Salesforce to support global brands in operating within China. With a focus on luxury, retail, finance, hospitality, and tourism sectors, ChatLabs has been recognized with awards such as the LVMH Innovation Award for Data & AI in 2023. The company operates on a subscription model, with plans starting at $5,000 per month, and has achieved significant performance metrics, including a 25% increase in return on ad spend for clients.

Information Technology & Services

Also: machine learning · data analytics · content marketing · paid advertising · storyselling funnels · marketing automation · performance marketing · customer experience · social experiences · ecommerce · artificial intelligence · growth marketing

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ChatLabs

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