Converseon

New York, New York, USA · ≈31 employees · converseon.com

Converseon is a New York-based company specializing in transforming unstructured conversation data into predictive and prescriptive intelligence. Founded in 2008, it operates as a privately held social intelligence and analytics firm, serving customers globally. The company combines advanced Natural Language Processing (NLP) and applied artificial intelligence with deep human expertise to deliver actionable insights that connect brand health and reputation to business outcomes. Converseon offers a range of technology and consulting services, including social listening, Voice of Customer analysis, sentiment analysis, and market research. Its key products include Conversus, a platform for building NLP models, and ConveyAPI, which integrates data quality and insights. The company focuses on helping organizations enhance brand reputation, improve customer experience, monitor ESG performance, and drive product innovation. Recognized as a pioneer in machine learning for language analysis, Converseon is a trusted provider of social and voice-of-customer data quality.