DevRev

Palo Alto, California, USA · ≈1.1K employees · devrev.ai

Computer is the most precise, efficient, and safe AI platform for enterprise search, employee service/help desk, and customer support (including voice). It works by unifying all your existing systems and data into a patented, AI-ready knowledge graph: Native Shared Memory. Every tool, every team, every customer conversation lives in this compounding context. So every answer and action is grounded in what your company knows, and how it operates. With permissions and safety guardrails respected, always. PROVEN EFFICIENCY, PRECISION, AND SAFETY We tested Computer against the market-leading AI on enterprise data: – 48% more accurate – 4.4x fewer tokens used – Cost stays flat at 256x data growth (vs. 29% growth) These results are from “Enterprise-Bench” – the AI industry’s first open, vendor-neutral benchmarking tool. Developed with Laude Institute, validated by Professor Alexandros Dimakis (UC Berkeley). The benchmark model, dataset, and traces are all public. (Feel free to get in touch to learn more.) REAL-WORLD RESULTS More and more companies are trusting Computer: – Bolt: 40% faster ticket resolution. 43% cut in live ticket volume. 25% increase in customer retention. – Bill: 70% of support tickets fully resolved without a human. 100% deployment across all market segments in 15 weeks. Up to $6M in annual savings. – $1.1B org*: 2,000+ new hires onboarded in one year without hiring extra IT staff. 10 weeks to full deployment across all teams. *We can’t reveal the name of our (ver