Endear

New York, New York, USA · ≈43 employees · endearhq.com

Endear is an AI-powered retail CRM and clienteling platform founded in 2019 and based in New York, NY. The company specializes in software development for the retail technology sector, focusing on helping omnichannel retail brands enhance sales, increase foot traffic, and improve customer relationships by integrating online and offline experiences. Endear's primary offering is a unified CRM and messaging platform tailored for retail sales teams and store associates. Key features include centralized customer profiles, AI-driven outreach, omnichannel messaging, and sales attribution analytics. The platform enables personalized communication and automated campaigns, helping brands increase customer loyalty and average order value. Endear serves B2B omnichannel retail brands in sectors such as apparel, beauty, home furnishings, and wellness, with notable clients including Reformation, Glossier, and Allbirds. Since its inception, Endear has facilitated significant sales growth for its customers, driving over $800 million in sales and achieving a 72% rise in average order value for users.