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Giga provides an AI platform that enables enterprises to deploy AI-driven support agents for automating customer service and operational workflows. The platform supports voice and chat interactions, allowing businesses to configure agents using company knowledge, policies, and logic to handle complex conversations and issues at scale. Giga’s system includes tools for building, customizing, and governing agents with analytics and performance insights that help organisations monitor and improve outcomes over time. Its technology is designed to integrate with enterprise systems to support multilingual, contextual reasoning across interactions.