Helm

Jaffna, Sri Lanka · ≈30 employees · helm.lk

Helm LK is an AI-powered CRM platform transforming customer relationship management with intelligent automation, predictive analytics, and generative AI. Founded to close the gap left by traditional CRMs, Helm empowers businesses to streamline operations, enhance customer engagement, and make smarter, data-driven decisions. Built for startups, SMEs, and enterprise teams, Helm LK leverages transformer-based models like GPT for automated conversations, BERT for sentiment analysis, and reinforcement learning for adaptive workflow optimization. Hosted on cloud-native infrastructure (Azure, Kubernetes), Helm ensures speed, scalability, and security at every level. Core Features Include: AI-powered sales and marketing automation Predictive analytics and customer behavior forecasting GPT-powered smart assistant for real-time interactions BERT-based sentiment analysis for customer feedback Customizable pipelines and workflows Real-time dashboards and reporting Automated lead scoring and follow-ups Multi-channel integration (email, chat, voice) Role-based access control and data security Scalable infrastructure with Azure integration Helm LK’s unique value proposition lies in its ability to convert fragmented data into actionable insights, delivering personalized customer journeys and significantly improving productivity. We aim to reshape how businesses connect with their customers by combining advanced AI with a user-centric CRM experience.