Inbenta

Allen, Texas, USA · ≈200 employees · inbenta.com

Inbenta is a global enterprise AI company founded in 2005 in Barcelona, Spain, and now headquartered in Allen, Texas. The company specializes in Agentic AI, natural language processing (NLP), and semantic search, focusing on enhancing customer and employee experiences. Inbenta serves the B2B sector, particularly in high-tech industries, providing solutions for customer self-service, support automation, and e-commerce. The flagship platform, Encore, offers a range of features including high accuracy, full auditability, and over 850 pre-built integrations. Inbenta's core products include AI-powered chatbots, knowledge management tools, semantic search capabilities, and a unified communication module for customer engagement. The company emphasizes its patented Neuro-Symbolic AI technology to accurately understand customer intent, aiming to reduce support costs and improve self-service options. With a presence in multiple countries and a diverse client base, Inbenta is committed to delivering scalable and reliable AI solutions.

Information Technology & Services

Also: knowledge management · customer care software · virtual assistants · faq search · business search · corporate search · self service · customer service · ecommerce · enterprise search · ecommerce search · customer experience

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Inbenta

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