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incident.io
incident.io is an AI-powered platform that streamlines incident management and on-call operations for engineering, product, and support teams. Founded in 2021 by Stephen Whitworth, Pete Hamilton, and Christopher Evans, the company aims to replace fragmented legacy tools with a unified system. Headquartered in London, with operations in San Francisco and New York, incident.io has raised over $96.2 million in funding and serves over 1,500 organizations, including notable clients like Netflix and Airbnb. The platform features four core products: On-Call Scheduling, Incident Response, Status Pages, and AI Site Reliability Engineering (SRE). These tools are designed to enhance team collaboration, automate workflows, and provide real-time insights, all integrated within popular communication channels like Slack and Microsoft Teams. With a focus on improving response times and reliability, incident.io helps organizations effectively manage incidents and maintain transparency with customers.
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$9M