Klearcom

New York, New York, USA · ≈140 employees · klearcom.com

Klearcom is an Irish SaaS company based in Waterford, specializing in global customer call path testing, Interactive Voice Response (IVR) validation, and contact center quality assurance. Founded in 2016, Klearcom offers AI-driven platforms that help multinational enterprises test and validate the performance of their telecommunications systems across more than 100 countries. The company focuses on ensuring that every published telephone number functions correctly and delivers a positive customer experience. Klearcom's services include in-country call path testing, IVR system validation, agent response time monitoring, and audio quality assurance. Their unified platform provides real-time alerts and detailed analytics to help contact centers quickly address any issues. With a client base of over 340 global brands, including Google, Mastercard, and Pfizer, Klearcom is dedicated to enhancing customer communication and preventing service outages. The company aims to expand its global presence while maintaining its commitment to delivering exceptional telecommunications solutions.

Information Technology & Services

Also: ivr testing · contact center testing · customer experience testing · contact center monitoring · number testing · unified communications · ucaas · mos · customer experience · voice quality · audio quality testing · automation

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Klearcom

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