Mia Labs

Austin, Texas, USA · ≈92 employees · mia.inc

Mia Labs is an AI-native communications platform founded in 2023, focused on automating customer interactions for automotive dealerships. The company utilizes large language models to develop conversational AI that enables real-time consumer interactions. With a leadership team boasting over 100 years of automotive retail experience, Mia Labs aims to enhance dealership operations and improve the automotive consumer experience. The primary offering from Mia Labs is a 24/7 Automotive AI Phone Agent. This platform automates inbound and outbound calls, schedules appointments, and provides immediate customer assistance. It features lead capture and appointment scheduling integrated with existing automotive systems, multilingual support, and coverage across various dealership departments. The AI agent acts as a virtual "super employee," trained to align with each dealership's specific processes, allowing staff to concentrate on higher-value tasks while routine communications are handled automatically.

Information Technology & Services

Also: software development · campaign management · real-time transcription · inventory checking · performance analytics · customer sentiment analysis · security · automotive retail · call automation · voice transcription · conversation intelligence · scalability

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Mia Labs

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