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For critical societal functions to realize the benefits of artificial intelligence, a mid-layer is needed between AI models and the user. This mid-layer must handle security and privacy as an integrated part of the solution, while also ensuring that the right AI models are optimally combined and presented through relevant user interfaces. This enables users to perform their tasks more efficiently and with higher quality than before. Midlaier has developed a platform specifically for this purpose, with artificial intelligence supporting human expertise. The platform captures, analyzes, and communicates insights from unstructured data, and is designed for critical societal functions with strict security requirements. The solutions are delivered both as SaaS and licensed software, and can be implemented in public cloud, private cloud, at the edge, or as hybrid solutions.