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Prior authorization Neon’s AI workers streamline the prior authorization process: accelerating time-to-therapy by handling the end-to-end workflow with precision and speed. Our AI workers: Retrieve and validate benefits and coverage information in real time Auto-fill and submit PA forms based on payer-specific requirements Proactively follow up with payers via portal, fax, or phone Flag missing clinical documentation and route requests to HCP offices Monitor PA status continuously and alert your team to denials or delays Data cleaning & enrichment