Nutmeg

San Francisco, California, USA · ≈13 employees · nutmeg.io

Nutmeg is an AI-powered guest experience platform designed for hotels, attractions, and tours and activities. Based in San Francisco, with additional locations in Hawaii and Japan, Nutmeg focuses on automating routine guest interactions to enhance service, engagement, and revenue. The platform operates 24/7 and supports multiple languages, making it accessible for a diverse range of guests. Nutmeg offers a variety of services, including an AI Assistant that guides guests from initial inquiries to booking, an AI Chatbot for website and social media interactions, and AI Voice capabilities for voice-based guest interactions. The platform also features smart mapping and wayfinding solutions, interactive guest journeys, and tools for operational insights. These offerings aim to improve guest engagement and decision-making while supporting direct booking with real-time availability. Nutmeg serves a wide range of clients, including hotels, theme parks, zoos, and museums, particularly in the US and Japan.