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Quiq
Quiq is an enterprise agentic AI platform based in Bozeman, Montana, founded in 2015. The company specializes in conversational AI and customer experience solutions, offering a cloud-based platform that enables brands to deploy and manage AI agents across various digital channels, including SMS, voice, chat, and social media. Quiq serves over 150 global brands and has recently introduced Voice AI to enhance its customer experience capabilities. The core offering is the Conversational CX Platform, which integrates Generative AI and Large Language Models to facilitate secure and accurate customer interactions. Key features include AI agents for direct inquiry resolution, AI assistants for human agent support, and continuous context maintenance across channels. Quiq also provides custom workflows, governance controls, and integrations with major CRM systems like Oracle, Zendesk, and Salesforce. The platform is designed for large enterprises in industries such as retail, travel, hospitality, and insurance, aiming to modernize customer service through digital messaging.
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$20M