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Redo Tech, Inc. operates Redo, a free ecommerce platform based in Draper, Utah. The company specializes in enhancing the post-purchase experience for ecommerce brands, particularly those using Shopify. Redo offers a comprehensive solution that integrates fulfillment, returns, warranty management, and AI-powered customer support. The platform features an automated Returns and Claims Portal that personalizes customer interactions, encouraging exchanges over refunds. It includes an Order Management System to streamline fulfillment and shipping, as well as tools for warranty management and real-time order tracking. Redo also provides post-purchase marketing tools and advanced analytics to help brands understand customer behavior and improve retention. By offering these services at no cost to brands, Redo aims to foster lasting customer relationships and reduce operational costs.