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Stonly
Stonly is an AI-powered knowledge management platform founded in 2018 and headquartered in Levallois-Perret, France, with additional offices in New York and Kraków. The company offers a SaaS solution designed to enhance customer service and employee onboarding for medium to large B2B SaaS companies and technology-enabled service businesses. Stonly replaces static help documentation with interactive, step-by-step guides that improve self-serve support and reduce support ticket volume. The platform features tools for creating dynamic walkthroughs, decision trees, and a centralized knowledge base. Stonly's interactive guides, known as "Stonlies," can be embedded into websites and applications, providing contextual support when users need it. The company integrates seamlessly with popular platforms like Zendesk and Salesforce, making it easier for organizations to streamline their support processes. Stonly's mission is to make knowledge interactive and accessible, helping businesses teach their audiences more effectively.
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