Tattle

New York, New York, USA · ≈56 employees · tattleapp.com

Tattle is an AI-powered Customer Experience (CX) platform tailored for the hospitality industry, focusing on multi-unit restaurant brands. Founded over a decade ago, Tattle aims to help restaurants gain deep insights into their guests by collecting actionable feedback at the point of transaction. The platform processes billions of guest feedback data points each year, providing a comprehensive solution that transforms raw feedback into strategic, location-specific action items. Tattle's core offering is its AI-Powered Guest Feedback Platform, which enables real-time feedback collection through direct interactions with guests. The platform integrates seamlessly with various restaurant technology systems, capturing feedback across multiple ordering channels. Tattle's AI technology translates this feedback into clear insights, helping restaurants identify pain points and opportunities for improvement. With a focus on operational excellence, marketing enhancements, and training improvements, Tattle empowers brands to optimize their operations and enhance guest satisfaction. The company serves over 250 leading hospitality brands, including Chili's, MOD Pizza, and Hooters, demonstrating its effectiveness in driving business growth.