Touchpoint Restaurant Solutions

Palo Alto, California, USA · ≈20 employees · touchpoint.io

Touchpoint Restaurant Solutions is a restaurant technology company based in Palo Alto. It offers an enterprise native omni-channel operating system designed for modern restaurants, focusing on digital engagement, operational performance, and guest relationships. The company’s main product is the OmniFusion platform, which integrates various customer touchpoints into a single management portal, catering primarily to quick-service restaurants (QSR) and coffee brands. The OmniFusion platform provides a range of services, including point-of-sale (POS) systems for QSR and coffee operations, kitchen display systems, online ordering, and loyalty programs. It also features capabilities for drive-thru operations, curbside pickup, tableside ordering, and employee management. The platform is designed to be open and flexible, allowing integration with existing partners through APIs, making it suitable for enterprise restaurants and multi-location chains. Touchpoint specifically targets QSR, pizza, fast casual, and coffee brands, with a strong emphasis on solutions tailored for coffee and pizza restaurants.