TrueAccord

Lenexa, Kansas, USA · ≈190 employees · trueaccord.com

TrueAccord is a fintech company that specializes in digital-first debt collection and recovery. Founded in 2013 by Ohad Samet, the company aims to transform the debt collection process into one characterized by compassion and transparency. Headquartered in Lenexa, Kansas, with roots in San Francisco, TrueAccord serves over 40 million consumers globally, working with major financial institutions and businesses to recover billions in lost revenue. The company employs advanced machine learning and behavioral analytics to personalize communication and improve recovery rates. TrueAccord's services include a digital-first approach to debt collection, omni-channel communication strategies, and consumer-friendly self-service options. Their platform allows consumers to manage debts through secure online portals, offering flexible payment plans and inbound customer service for those who prefer direct interaction. TrueAccord is committed to humanizing debt collection, ensuring that individuals are treated with dignity and respect throughout the process.