Loading
Turn.io is a chat-for-impact SaaS platform that enables organizations to provide services and support through popular messaging channels, particularly WhatsApp. Founded in 2017, the company emerged from Praekelt.org with a focus on enhancing maternal health messaging for programs like MomConnect. As a Public Benefit Corporation, Turn.io reinvests profits to drive social impact. The platform facilitates personal, guided conversations at scale, allowing organizations to automate and manage the entire patient or beneficiary journey. Key features include appointment scheduling, telehealth support, AI-powered FAQs, helpdesks, and behavior-change communications. Turn.io serves various sectors, including healthcare, education, and humanitarian response, helping organizations deliver trusted information and essential services. Turn.io has collaborated with numerous organizations, including the World Health Organization, to implement global WhatsApp services, especially during the COVID-19 pandemic. Its notable customer, MomConnect, provides health messaging to pregnant women and new mothers, showcasing the platform's commitment to social impact.