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ujet.cx
UJET is a cloud-native Contact Center as a Service (CCaaS) platform that aims to modernize customer support. Founded in 2015 and based in San Francisco, UJET utilizes advanced AI and automation to create seamless customer experiences across various channels, including voice, digital, and self-service. The platform is designed for mid-market, small to medium-sized businesses, and large enterprises, helping them deliver personalized and efficient support. The core offering is a fully cloud-based CCaaS solution that integrates multiple communication channels into a single platform. UJET's features include intelligent orchestration for optimizing workflows, mobile-first architecture, and customizable APIs. The company also provides specialized solutions such as Business Process Outsourcing (BPO) services and generative AI integration. UJET partners with Google Cloud to enhance its capabilities and is trusted by notable brands like Instacart, Turo, and Wag! for its innovative approach to customer experience management.
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$50M