Unwrap

Santa Barbara, California, USA · ≈57 employees · unwrap.ai

Unwrap is an AI-powered customer intelligence platform that leverages natural language processing and machine learning to analyze unstructured customer feedback from various channels. The platform automatically identifies trends, pain points, and growth opportunities, providing product managers with enhanced visibility into user needs without the need for manual tagging. Founded by Ryan Millner and Ashwin Singhania, Unwrap aims to bridge the gap between user experiences and product development decisions. The platform processes feedback from support tickets, NPS surveys, app reviews, and social media, generating actionable insights that help companies understand their users better. Unwrap serves scaled companies across multiple industries, including transportation, aviation, software, health, and retail, enabling them to address the "feedback-to-roadmap" challenge effectively.

Information Technology & Services

Also: nlp · artificial intelligence · customer feedback · support · product · customer intelligence · customer experience · software development · b2b · saas · services · natural language processing

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Unwrap

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