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Vapi is a developer platform designed for building voice AI agents. It enables teams to integrate human-like voice capabilities into applications, hardware, and phone systems. Vapi manages the complex infrastructure, allowing developers to focus on creating engaging voice experiences. The platform features an orchestration layer that includes modules for transcription, model management, and voice integration. Vapi provides tools for building, deploying, and managing voice AI workflows across various systems, including web and mobile. It supports real-time conversational flow, ensuring interactions sound natural. The platform is equipped with assistant configuration tools and knowledge base support, allowing developers to customize responses for specific domains. Vapi is particularly suited for developers working on applications like appointment setting, customer service, and virtual assistants, as well as organizations looking to deploy voice AI at scale.