Vozy

Miami, Florida, USA · ≈44 employees · vozy.ai

Vozy is a Voice AI and conversational artificial intelligence platform based in Miami, Florida, with roots in Medellín, Colombia. The company focuses on enhancing customer interactions for large enterprises through automated Spanish-language voice conversations. Vozy utilizes technologies such as natural language processing, contextual voice assistants, and intelligent speech recognition to manage high volumes of routine calls and provide analytics. Founded in 2015, Vozy offers an end-to-end voice AI platform that includes products like Lili, a conversational assistant, and tools for speech analytics and voice biometrics. The platform serves over 150 corporate clients across various sectors, including banking, insurance, and utilities, and is designed to improve customer service efficiency and agent productivity. Vozy operates as a Software as a Service (SaaS), allowing for easy scalability and integration with existing telephony systems. The company is committed to creating effective interactions between customers and businesses by leveraging AI and voice technologies.