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Watermelon
Watermelon is a Dutch technology company based in Utrecht, specializing in Conversational AI and AI Agent platforms. Founded in 2016, the company focuses on automating customer service, sales, and internal communications. Watermelon aims to make AI Agents accessible to all businesses, enabling them to provide faster and more personalized customer service without the need for complex infrastructure. The company offers a no-code, GPT-powered platform that allows users to create multilingual AI agents quickly. This platform automates up to 96% of customer conversations across various channels, including web chat, WhatsApp, and email, ensuring 24/7 availability. Watermelon also provides features for lead qualification and sales support, integrating seamlessly with existing customer service tools and CRM systems. With a commitment to data privacy, the platform is hosted on EU-based infrastructure and complies with strict security standards, including ISO 27001 and SOC 2 Type II certifications.
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