Widewail

Burlington, Vermont, USA · ≈50 employees · widewail.com

Widewail is a Burlington, Vermont-based software company founded in 2017, specializing in online reputation management and customer experience solutions. The company primarily serves automotive dealerships, dealer groups, OEMs, and businesses in the healthcare and hospitality sectors. With a focus on building a robust platform for managing online reputation and capturing customer feedback, Widewail has established itself as a top-rated vendor in the automotive industry. The company offers a range of services, including automated review generation, review response management, video testimonial creation, and listings management. Their platform also provides CX analytics and benchmarking, turning customer comments into actionable insights. Widewail's core products include tools for inviting reviews, managing video testimonials, and maintaining accurate business information across online platforms. With a commitment to enhancing customer engagement, Widewail operates globally, primarily serving clients in North America.