ZEALS

San Francisco, California, USA · ≈430 employees · zeals.ai

ZEALS is a Japanese company specializing in AI marketing and conversational commerce, founded in April 2014 by Masa Shimizu in Tokyo. The company offers Chat Commerce®️, a platform that allows customers to purchase products or reserve services through AI chatbots on popular social messaging apps like LINE, Instagram, and Facebook. ZEALS aims to enhance the customer experience by enabling real-time, personalized interactions. With a team of approximately 300 members, ZEALS serves over 450 businesses, primarily large enterprises, and operates both in Japan and globally, including a presence in the United States. Their flagship product features automated customer service, shopping assistance, and exclusive offers, all designed with human conversation logic to create engaging and brand-aligned experiences. ZEALS is recognized as the leading conversational commerce solution in Japan, focusing on AI-driven personalization and data insights to optimize marketing strategies.

Information Technology & Services

Also: chatbot · capture leads · drive sales · instagram automated conversations · lead generation · personalized customer experiences · instagram dm aidriven chats · ecommerce aipowered solution · aiagent · social chat commerce solution · ecommerce marketing solution · ecommerce social media solution

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ZEALS

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