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Zingly.ai
Zingly.ai is a B2B software company based in San Ramon, California, founded in 2021. The company offers an AI-driven, digital-first Customer Experience (CX) platform that aims to enhance traditional customer service by integrating Generative AI, human agents, and data. This platform is designed to create hyper-personalized and seamless customer interactions, transforming customer service into a scalable and revenue-generating asset. The core product, the Collaborative Customer Experience (CCX) Platform, consolidates various communication channels—voice, chat, email, and video—into a single interface. Key features include Zingly Rooms, which provide omnichannel digital spaces for continuity, and Agentic AI, which automates support and enhances engagement. The platform is particularly focused on serving B2B enterprises in sectors such as financial services, healthcare, education, retail, travel, and technology, and is built for large-scale enterprise adoption. Zingly.ai emphasizes operational efficiency and revenue growth, positioning itself as a modern solution for customer acquisition and support.
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$15M