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HD operates HDmall, an outpatient healthcare marketplace in Thailand and Indonesia, and Jib AI, a proprietary AI agent that handles health triage and customer chat. It connects patients to hospitals, clinics, operating rooms and surgeons, and also offers healthcare financing. It reported a network of over 2,500 healthcare providers in 2025. It raised a $5.6M round in 2024 and extended its Series A to $7.8M in 2025 with backing from SBI Ven Capital and MSD. HD said over 60% of its chat commerce was handled by autonomous AI agents as of early 2025.