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Unless.com is an AI-native customer success platform based in Amsterdam, Netherlands, founded in 2017. It focuses on serving regulated European enterprises in high-trust sectors such as finance, healthcare, insurance, and HR/payroll. The company aims to help businesses advance beyond AI pilots by addressing the skills gap and regulatory challenges with compliant AI solutions. The flagship product, the AI Customer Agent, automates the entire customer journey, covering acquisition, retention, expansion, and support. It features personalized interactions with a single memory per customer and ope