Alorica

Venture capital · Irvine, California, United States · alorica.com ↗

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Alorica is a global leader in customer experience (CX) and business process outsourcing (BPO) solutions. Founded in 1999 and headquartered in Irvine, California, the company employs over 100,000 professionals across approximately 100 locations in 17 to 20 countries. Alorica is recognized as the largest certified minority-owned BPO in the U.S. and has received multiple accolades for its innovative achievements and leadership in CX services. The company offers a comprehensive suite of tech-enabled CX solutions, including customer care, technical support, content moderation, revenue generation,