Using AI in a physical security products business? Damon from Perth
I'm Damon Fieldgate, director of Clearshield Security in Perth, Australia. We manufacture stainless steel security screens for homes and businesses, including security doors, window screens, pool fencing, emergency exit and fire screens, bushfire and cyclone screens. Our screens are designed to exceed the Australian standard by 10 times, and we sell through more than 50 distributors across Australia.
We're a physical product company, so most of our work involves materials, manufacturing and distribution rather than software. I use Claude, Grok Bot and ChatGPT in the business. We use AI to help manage operations, workflow, marketing and introducing into sales process and importantly provide insight into business metrics, helping manage work capacity and stock.
What I'd love is to hear from anyone who has brought AI into a manufacturing or building products company. Tell me where you started, what you'd skip, or which tools have held up. I'm happy to trade notes in return.