Birdeye

Birdeye is a leading digital customer experience solution designed for multi-location brands across various industries, including healthcare, retail, hospitality, and automotive. Founded in 2012 by Naveen and Neeraj Gupta, the company is headquartered in Palo Alto, California, and has a global presence with offices in several countries. Birdeye serves over 100,000 businesses, helping them increase leads, foot traffic, and revenue while managing costs effectively. The company offers an all-in-one Experience Marketing platform that includes reputation management, customer engagement, marketing automation, and data insights. Key features include review monitoring, customer messaging, local SEO optimization, and real-time analytics. Birdeye's AI-driven tools support businesses in managing the complete customer lifecycle, from acquisition to retention, ensuring a seamless experience across digital channels. With a strong focus on customer satisfaction, Birdeye is recognized as one of the top platforms in its field.