Tom Eggemeier
About Tom Eggemeier
Tom Eggemeier is the CEO of Zendesk and sits on its board. He has held the CEO role since November 2022. He holds a B.A. from the University of Dayton and a J.D. from the University of Chicago Law School.
Before Zendesk he was a partner at the private equity firm Permira. He joined in May 2019 as a technology partner based in Menlo Park, and later headed that office. Before Permira he was President of Genesys, a Permira portfolio company in contact center software, where he spent more than seven years. Earlier roles included sales and channel leadership at Alcatel.
His board seats have included Axiom, G2, Seismic and Mimecast.
Only one personal angel investment is public. Crunchbase lists a single personal investment for him, in Gravity's seed round. Gravity's announcement names him among the strategic angels in that round, alongside operators from Klaviyo, G2, Peloton and Ibotta.
His wider investing experience is institutional. It comes from his years as a Permira technology partner, not from a record of early-stage angel checks. No angel fund, syndicate or check size is public.
Gravity (Orion by Gravity) is the only AI investment we can confirm. Crunchbase describes it as a Boulder, Colorado software company that provides AI-powered business research. The Lounge deals desk records a $7M round in April 2026. Gravity's own announcement describes $10M in total funding, including a $7M round led by Next Frontier Capital.
On the operating side, he speaks publicly about AI in customer service. At Zendesk he has discussed how AI is changing customer experience software.
No stated angel thesis, stage preference or check size is public. The one confirmed angel investment is a seed-stage AI company selling to business teams. His professional background is in enterprise software and customer experience. Founders building in those areas may find his operating experience relevant, but that is an inference from his career and not a stated focus.
- Gravity (Orion by Gravity): AI-powered business research and analytics software based in Boulder, Colorado. He participated as an angel in its April 2026 seed round, which the Lounge deals desk records at $7M.
- crunchbase.com/person/tom-eggemeier
- bygravity.com/blog/seed-round
- crunchbase.com/organization/gravity-foundation
- cxotalk.com/bio/tom-eggemeier-ceo-zendesk
- permira.com/news-and-insights/announcements/tom-eggemeier-former-presi
- media.permira.com/media/g1faouak/tom-eggemeier-press-release-final.pdf
- marketscreener.com/insider/TOM-EGGEMEIER-A1I811
- thekeyexecutives.com/2025/05/21/tom-eggemeiers-path-to-shaping-the-fut
Investing activity
Tom Eggemeier appears in 1 AI deal tracked by the Lounge deals desk. The rounds are mostly Seed, with a median round size of $7M. The most recent is Gravity (Seed, $7M, Apr 2026).
Tom Eggemeier most often invests alongside NEXT Frontier Capital, K5 Global, Ed Hallen and Godard Abel, and the companies they back on Lounge are mostly in AI.
Deals
Frequently asked questions about Tom Eggemeier
Is Tom Eggemeier an angel investor?
He has made at least one public angel investment, in Gravity's seed round. He is primarily an operator and former private equity partner, and he is best known as the CEO of Zendesk.
What AI companies has Tom Eggemeier invested in?
The confirmed one is Gravity, which builds AI-powered business research software. The round was announced in April 2026. No other AI angel investments are public.
What is Tom Eggemeier's check size?
It is not public. Neither Crunchbase nor the Gravity announcement discloses what he invested.
What stage does Tom Eggemeier invest in?
His one known angel investment was in a seed round. He has not published a stage focus. His Permira work was in growth-stage technology investing.
What is Tom Eggemeier's background?
He is CEO of Zendesk, a role he has held since November 2022. Before that he was a partner at Permira and the President of Genesys.
How can founders reach Tom Eggemeier?
He has a public LinkedIn profile. No personal website or X account was found. A warm introduction through a shared investor or operator network is likely to work better than a cold pitch.
What stage does Tom Eggemeier invest at?
In the rounds tracked on Lounge, Tom Eggemeier has invested at Seed, with a median round of $7M.
Who does Tom Eggemeier co-invest with?
Tom Eggemeier's most frequent co-investors on Lounge are NEXT Frontier Capital (1 deal), K5 Global (1 deal), Ed Hallen (1 deal), Godard Abel (1 deal) and Nick Caldwell (1 deal).